취소 정책

 

Auto Delivery: flexible deliveries, easy management

Auto Delivery keeps your favourite products arriving on the schedule you choose, without needing to place a new order each time.

Manage your deliveries online

Use your account or the link in your order confirmation email to:

• Pause your Auto Delivery.

• Skip a delivery.

• Change your delivery schedule.

• Update your payment details.

• Cancel your Auto Delivery.

You can request cancellation at any time.

Billing

Your payment is processed before each scheduled order. You are charged for the upcoming delivery.

Once your cancellation takes effect, no further Auto Delivery orders will be processed and you will not be charged for future deliveries.

Making changes before your next order

To help us process your changes before your next order is prepared, we recommend updating or cancelling your Auto Delivery at least seven days before your next scheduled order.

Requests made closer to the scheduled order date may apply to the following delivery.

Returns and refunds

For returns and refunds, please refer to our Returns & Refund Policy.